FAQ's

What is Physiotherapy?

Physiotherapy is the treatment of injury, pain or dysfunction. A dynamic and hands-on approach helps to improve your body’s biomechanics and optimise your everyday movement and function. Whether in the field of elite sports or a day to day painfree life, Physiotherapy can help you.

What is Sports Massage?

Sports Massage covers the management, manipulation and rehabilitation of the body’s soft tissues i.e. muscles, ligaments and tendons. Widely recognised, and used by the world’s elite athletes, Sports Massage can benefit you whatever your age or ability.

Who do we treat?

In a nutshell, anyone!  We have extensive experience treating elite athletes and working in these high pressure, professional sports environments helps to sharpen skills and thought processes, which can be readily transferred to the clinic environment and anyone with pain or discomfort.  Working with elite sportspeople means we use elite treatments.

Do I need to be referred for treatment by a doctor?

No, anyone can phone to have an appointment for Physiotherapy or Sports Massage.

How long will the treatments last?

Physiotherapy: 45 minutes

Sports Massage: 1 hour or 30 min - you choose.

What happens with insurance?

In order to keep costs down, and to maximise time spent with the client, we request that you pay us directly, and then make a claim from your Insurance company using the receipt(s) provided. Some people will claim from their Insurance companies after each session, others choose to wait until the course of treatment is complete - it is entirely up to you. In the case of BUPA clients, please provide us with an authorisation code and we will claim directly from BUPA.

What do I wear?

Please be aware that you may be required to undress to your underwear, in order that an effective assessment can be carried out. You are asked to wear appropriate undergarments and invited to bring shorts if this would make you feel more comfortable.

Will it hurt?

You may be worried that the treatment is going to hurt and cause more pain than is already present. We are acutely aware of the importance of limiting the amount of pain and discomfort that you are experiencing. Our aim is to alleviate your pain. You may experience some treatment soreness, however if you feel this to be excessive, either during or after the session, please inform your therapist and your treatment will be amended accordingly.

Do you communicate with my doctor?

If you are referred by your GP it is practice to send a letter informing him or her of your progress. If you refer yourself and you wish us to inform your GP we would be more than happy to do so.